IBC Tours Corporation
+603 2692 4313
 +603 2692 4332 (Tours)
+603 2694 0821 (Ticketing)
2018 YEAR END SALE TURKEY 8 BANDAR KOREA BALKAN Uzbekistan INDIA umrah2

Terms & Conditions

Important Notice

  1. The above rates quoted are subject to change without prior notice.
     
  2. Reservation will be made upon confirmation from your side.
     
  3. Hotel room confirmation is subject to availability upon booking.
     
  4. Tour fare deposit amount paid is non-refundable after booking.
     
  5. Full payment must be made during promotion due date.
     
  6. High season surcharges to be advise.
     
  7. The itinerary is subject to change at the discretion of the land operator.
     
  8. IBC Tours Corporation (Malaysia) SDN BHD and its agent reserve the right to change or alter the program and revise fares without prior notice due to unforeseen circumstances
     
  9. Refund would not be entertained for unused services due to unforeseen circumstances (unused service is not refundable.
     
  10. For any unused service is not refundable.
     
  11. The Person who cannot pass the immigration in the International Airport , Tour Fare would be not refundable.
     
  12. IBC Tours Corporation (Malaysia) SDN BHD. acts only as your agent to provide you to service providers such as Airlines, Hotel, Ferry, Coaches, and others. We shall not in any circumstances be held liable for and will not accept responsibility or liability for the acts omissions, defaults on the past of these services provides and government change of regulations.
     
  13. These packages are under Series Group Departures if the group are below of our minimum 20 pax, we will be informing our customers as our Company SOP 1 Month Before Departure. The customer might choose the optional as per below :

    13.1.Postponed travelling
    13.2.Refund Full Amount Paid
    13.3.Change or Postponed to other destination
     
  14. Upon receiving full payment the issuance of travel insurance After receiving total amount paid only then further process such as Travel Insurance will be done 14 days before departure as it is a Series Tour.
     
  15. Hot Air Balloon is totally Free Of Charge, in the event of cancellation due to weather conditions or the balloon company revoke the current offer no replacement or reduction of tour rate will be entertained.
     
  16. Kind Reminder : Tour Escort from IBC Tours will be sent if the group is more than 25 pax below to that our representative guide will be receiving at the country’s airport

 

Deposit & Tour Payments

  1. All deposits must be fully paid upon confirmation of the tour.
     
  2. Structure of Deposit and Tour Payments are as per schedule below.
     
  3. Deposit & Full Payment must be made in full as per the schedule below.
     
  4. If full payment is not received within the stipulated 90 days before departure, IBC Tours Corporation
     
  5. (Malaysia) SDN BHD at its sole discretion reserves the right to forfeit the deposit and cancel the booking.
     
  6. IBC Tours Corporation (Malaysia) SDN BHD will only allow a one time free rollover to a new date be (45 days before departure). A Second rollover request will be entertained before the issuance of air ticket and finalization of group arrangement (30 days before departure).
     
  7. IBC TOURS allows a maximum of one (1) rollover of deposit which thereafter will be 100% forfeited

 

Package Price Deposit
Amount
Full Payment
Deadline
Refund Value
applied who
submitted 60 Days
Before Departure
Admin
Charges
Travel Fair
Booking Fee
MATTA
Below RM 1999 RM 500 90 days before
departure

RM 200

RM 300 RM 800
RM 2000

RM 3999
RM 1000 90 days before
departure
RM 450 RM 300 RM 1000
RM 4000

RM 5999
RM 1000 90 days before
departure
RM 600 RM 400 RM 1000
RM 6000
  1. RM 7999
RM 1000 90 days before
departure
RM 500 RM 500 RM 1000
RM 8000
& Above
RM 1000 90 days before
departure
RM 400 RM 600 RM 1000

 

Important Notes:

  1. Once Return Ticket has been issued and customer request for cancellation. No refund will be entitle
  2. For Travel Fair, e.g MATTA:- Full Payment is required for Air Tickets
  3. Full refunds will only be allowed in the case of Death, Hospitalization & valid Medical Reasons supported by a Medical Report from a Private/Government Hospital (Medical Report from Clinics are not acceptable).

 

Cancellation & Cancellation Fees

  1. Cancellation of bookings by the Tour Member must be made in writing or email to IBC Tours Corporation (Malaysia) SDN BHD Customer Service Department to avoid any miscommunication.
     
  2. In the event the cancellation is done 60 days or more before the departure date, the deposit will be refunded less the stipulated administrative charges. (Please refer to the schedules above & below)
     
  3. In the event that the booking is cancelled, the charges as per schedule below shall be imposed.
     
  4. Less Than 60 Days before departure customer submitted for refund . No refund will be entertained
Period Cancellation charges Notes
45 days or more prior to departure Refund of Deposit Refer to Refund Value less
administrative charges
40 – 59 days before departure Forfeiture of deposit -
30 – 39 days before departure 75% of tour fare -
Less than 30 days before departure 100% of the tour fare -

 

Once payment received customers consider agree to the Terms & Conditions.

Click Here to Download Terms & Conditions

  • Worldwide Solat Time

    Checkout Solat time of your next Destination before you travel. Just incase you missed it, no worries. Our Tour Leader will assist and provide the Prayer time during our Group Tours.

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  • Weather Forecast

    Weather can be an important factor when choosing a Holiday. Find out Worldwide weather information here or just Online Chat or WhatsApp us, our Tour Advisors can assist as well.

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  • Currency Exchange Rate

    No Money, No Honey. That much important is money, find out how Ringgit is performing against the Currency of your next Destination. Our link will take you to the most reliable source.

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We Accept Payment

Accepted major payment methods through our official Online Payment Gateway MOLPay

  • VISA
  • MASTERCARD
  • MOLPAY
  • FPX
  • MAYBANK
  • CIMB
  • RHB
  • BANK ISLAM
  • PUBLIC BANK
  • HONG LEONG BANK
  • AMBANK
  • AFFIN BANK