Terms & Conditions
The above rates quoted are subject to change without prior notice.
Reservation will be made upon confirmation from your side.
Hotel room confirmation is subject to availability upon booking.
Tour fare deposit amount paid is non-refundable after booking.
Full payment must be made during promotion due date.
High season surcharges to be advise.
The itinerary is subject to change at the discretion of the land operator.
IBC Tours Corporation (Malaysia) SDN BHD and its agent reserve the right to change or alter the program and revise fares without prior notice due to unforeseen circumstances
Refund would not be entertained for unused services due to unforeseen circumstances (unused service is not refundable.
The Person who cannot pass the immigration in the International Airport , Tour Fare would be not refunded or compensated.
Validity of Passport has to be more than 6 months. Any issue with immigration fully bonded by customers.
IBC Tours Corporation (Malaysia) SDN BHD. acts only as your agent to provide you to service providers such as Airlines, Hotel, Ferry, Coaches, and others. We shall not in any circumstances be held liable for and will not accept responsibility or liability for the acts omissions, defaults on the past of these services provides and government change of regulations.
All packages are under Series Group Departures if the group are below of our minimum 25 pax, we will be informing our customers as our Company SOP 1 Month Before Departure. The customer might choose the optional as per below :
13.2.Refund Full Amount Paid
13.3.Change or Postponed to other destination
Upon receiving full payment the issuance of travel insurance After receiving total amount paid only then further process such as Travel Insurance will be done 14 days before departure as it is a Series Tour.
Hot Air Balloon is totally Free Of Charge, in the event of cancellation due to weather conditions or the balloon company revoke the current offer no compensation or replacement will be entertained.
Hot Air Baloon is subject to Space slot availability and weather condition. Cancelation can happen under this situation.
Hot air Baloon Ride is in Pamukkale
Kind Reminder : Tour Escort from IBC Tours will be sent if the group is more than 25 pax below to that our representative guide will be receiving at the country’s airport